ISO 9001: 2008
Introduction
The ISO 9000 family addresses “quality management”. This means what the organization does to fulfill: the customer’s quality requirements, and, applicable regulatory requirements, while aiming to enhance customer satisfaction, and, achieve continual improvement of its performance in pursuit of these objectives.
ISO 9001:2008 has been developed in order to introduce clarifications to the existing requirements of ISO 9001:2000 and to improve compatibility with ISO 14001:2004. ISO 9001:2008 does not introduce additional requirements nor does it change the intent of the ISO 9001:2000 standard.
The changes incorporated in this ISO 9001:2008 edition were classified in terms of impact into the following categories:
- No changes or minimum changes on user documents, including records
- No changes or minimum changes to existing processes of the organization
- No additional training required or minimal training required
- No effects on current certifications
The benefits identified for the ISO 9001:2008 edition fall into the following categories: