Empathy is the capability to share your feelings and understand another's emotion and feelings. It is often characterized as the ability to "put oneself into another's shoes," or in some way experience what the other person is feeling.Empathy is not something that is innate. It is something that needs to be taught, modeled and learned. Empathy can be decide as:

"the ability to identify with the feelings and perspectives of others AND to respond appropriately to the feelings and perspectives of others"

"Once they are more emotionally literate, they can understand their own feelings, their empathy will grow.” Michelle Borba

"The cognitive process of identifying with or vicariously experiencing the feelings, thoughts, or attitudes of another.”

"Dad once looked down at an assembly line of women and thought, “These are all like my own mom – they have kids, homes to take care of, people who need them.” It motivated him to work hard to give them a better life because he saw his mom in all of them. That’s how it all begins – with fundamental respect and empathy." Bob Galvin, CEO Speaking of his father, founder of Motorola

Approaches to Empathy

  • Empathic Responsiveness : an emotional response parallel to another person’s actual or anticipated display of emotion
  • Perspective Taking : Imaging oneself in the place of another
  • Sympathetic Responsiveness : Feeling concern, compassion, or sorrow for another because of the other’s situation or plight

  • 10 Attributes of the Empathic Leader
  • Nonjudgmental attitude
  • Perceptiveness
  • Sincerity
  • Presence
  • Relevance
  • Expressiveness
  • Supportiveness
  • Boldness
  • Zeal
  • Self-assurance
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