In the business classic "In Search of Excellence," authors Tom Peters and Bob Waterman described their take of the Eight Attributes of Management Excellence, based on McKinsey's 7-S Model.
The Eight Attributes of Management Excellence include:
- A Bias for Action
- Be Close to the Customer
- Autonomy and Entrepreneurship
- Productivity through People
- Hands-on, Value-Driven
- Stick to the Knitting
- Simple Form, Lean Staff
- Simultaneous, loose-tight Properties
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